Now leading the Mail AI Guild at Superhuman
I build enterprise SaaS from the inside.
Fifteen years of hands-on building at venture-backed startups: employee #9, #18 and #19, then the first engineer in Productboard’s San Francisco office. Today I lead the Mail AI Guild at Superhuman and help coordinate a company-wide effort that will change how its 650+ person engineering org ships. I still write the code, set up the systems and own the outcome.
Software Factory
Smarter follow-up reminders
Awaiting review
- building and selling enterprise tech
- 15 yrs
- engineers at Sprig, scaled from 8 in 18 months
- 40+
- of new business from Pulse within a year of leading it
- 7 figures
- engineers in the Mail AI Guild I lead at Superhuman
- 70+
- person eng org the Software Factory I help coordinate will reach
- 650+
Selected wins
Hands-on results from every stage: seed-stage teams, hypergrowth, enterprise scale and AI.
Productboard2024 – 20257 figuresof new business from Pulse within a yearAn AI product line, from the first SF hireJoined as the first SF engineer, led Pulse product engineering, and re-architected app-wide routing for parallel data loading.
Sprig2021 – 2022+15%paid signups, with zero outages in 1H 2022Hypergrowth without outagesHired and grew two teams, delivered core features for enterprise customers, set up the product analytics pipelines, and A/B-tested onboarding.
Trustero2022 – 2024−32%CI/CD pipeline timeShipping faster, by designRebuilt CI/CD and testing, rolled out an org-wide test strategy, and built product analytics from zero.
WorkSpan2015 – 20219 → 115+employees, while going from IC to Senior EMFrom 9 people to the Fortune 500Built SSO, navigation and the integration framework as an IC, then led the US team and Fortune 500 SLAs.
Superhuman2025 – now650+person eng org the Software Factory will reachAI-native engineering in MailLead the 70+ engineer Mail AI Guild, own Mail’s agentic tooling, and coordinate the company-wide Software Factory with the other AI factory leads.
Texas Instruments2011 – 2014$7M+new pipeline, at 150% of quotaCommercial instinctsBuilt a qualification method other regions adopted, and managed $4M a year across 40 customers.
Leading beyond my own team
At every company I’ve taken on work that crosses teams: company-wide re-architectures, org-wide processes, and now the Software Factory.
- The Software FactoryCompany-wideSuperhumanMail’s lead on the effort to change how Superhuman’s 650+ person engineering org ships with agents, coordinating with the AI factory leads from every team.
- Application routing re-architectureCompany-wideProductboardRe-architected routing across the whole product for parallel data fetching and rendering, while leading the Pulse team.
- Testing strategy and leadership KPIsOrg-wideTrusteroRolled out unit, integration and end-to-end testing across engineering, and built the analytics leadership used to track north-star metrics.
- Hypergrowth hiringMulti-teamSprigPartnered with recruiting to scale engineering from 8 to 40+ in 18 months while running two product teams.
- Hiring and reliability processesCompany-wideWorkSpanDesigned the structured interview process behind all US technical hiring, and the defect and outage SLAs behind Fortune 500 contracts.
Operated at
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