Leading the Mail AI Guild at Superhuman
Fifteen years building enterprise SaaS.
I’ve been an early engineer and engineering leader at venture-backed startups since 2015: employee #9 at WorkSpan, #18 at Sprig and #19 at Trustero, and the first engineering hire in Productboard’s San Francisco office. At Superhuman I lead the Mail AI Guild and am Mail’s lead on a company-wide program that will change how our 650+ person engineering org ships software. I’m still hands-on in the code.
Currently
AI Product Engineering Leader
Superhuman · 2025 – now
- Lead the Mail AI Guild, 70+ engineers
- Own agentic tooling for Superhuman Mail
- Mail lead on the company-wide Software Factory
- building and selling enterprise tech
- 15 yrs
- engineers at Sprig, scaled from 8 in 18 months
- 40+
- of new business from Pulse within a year of leading it
- 7 figures
- engineers in the Mail AI Guild I lead at Superhuman
- 70+
- people in the engineering org the Software Factory will cover
- 650+
Selected wins
Results from roles where I did the work myself, from early-stage teams to enterprise customers.
Productboard2024 – 20257 figuresof new business from Pulse within a yearAn AI product line, from the first SF hireJoined as the first SF engineer, led Pulse product engineering, and re-architected app-wide routing for parallel data loading.
Sprig2021 – 2022+15%paid signups, with zero outages in 1H 2022Hypergrowth without outagesHired and grew two teams, delivered core features for enterprise customers, set up the product analytics pipelines, and A/B-tested onboarding.
Trustero2022 – 2024−32%CI/CD pipeline timeFaster CI and better testingRebuilt CI/CD and testing, rolled out an org-wide test strategy, and built product analytics from zero.
WorkSpan2015 – 20219 → 115+employees, while going from IC to Senior EMFrom 9 people to the Fortune 500Built SSO, navigation and the integration framework as an IC, then led the US team and Fortune 500 SLAs.- Superhuman2025 – now650+person eng org the Software Factory will reachAI adoption in MailLead the 70+ engineer Mail AI Guild, own Mail’s agentic tooling, and coordinate the company-wide Software Factory with the other AI factory leads.
Texas Instruments2011 – 2014$7M+new pipeline, at 150% of quotaWhere I started: salesBuilt a qualification method other regions adopted, and managed $4M a year across 40 customers.
Leading beyond my own team
Company-wide programs, org-wide processes and hiring at scale.
- The Software FactoryCompany-wideSuperhumanMail’s lead on the effort to change how Superhuman’s 650+ person engineering org ships with agents, coordinating with the AI factory leads from every team.
- Application routing re-architectureCompany-wideProductboardRe-architected routing across the whole product for parallel data fetching and rendering, while leading the Pulse team.
- Testing strategy and leadership KPIsOrg-wideTrusteroRolled out unit, integration and end-to-end testing across engineering, and built the analytics leadership used to track north-star metrics.
- Hypergrowth hiringMulti-teamSprigPartnered with recruiting to scale engineering from 8 to 40+ in 18 months while running two product teams.
- Hiring and reliability processesCompany-wideWorkSpanDesigned the structured interview process behind all US technical hiring, and the defect and outage SLAs behind Fortune 500 contracts.
Operated at
Backed by