Mail · 75-engineer business unit
The Software Factory
I lead the Software Factory for Mail and help shape the company-wide program across Superhuman’s 650-person Product Engineering org. I presented it at the Q3 board meeting to executives and investors. The work is agent workflows that improve delivery, review and verification.
- Agent-written code grew from 4% to 25%+ of Mail’s PRs
- AI code review in production across five codebases, handling 45% of eligible approvals
- Test infrastructure that lets agents build, sign in, test and verify their own changes
