Vivek Tumrukota

AI Product Engineering Leader

• Lead Superhuman Mail’s AI Guild across a 70+ engineer org: a champions network, shared patterns, office hours and show-and-tells that turn individual AI wins into team defaults.
• Drive the Software Factory effort globally across a 650+ person business unit: agentic spec → plan → build → eval → review → ship workflows built to multiply true engineering throughput, not lines of code.
• Unblock product, design, support and ops to contribute production code safely, with guardrails, templates and review paths designed for non-engineers.
• Author reusable agent skills, workflows and playbooks adopted across teams, and put evals on both AI features and agent-written code.
• Evaluate frontier model and AI tooling vendors, run bake-offs, and negotiate contracts that tie spend to measurable leverage.

AI Product Engineering Lead

• Brought in as the first hire to establish Productboard’s San Francisco engineering presence.
• Led AI product engineering for Pulse, the Voice-of-Customer suite representing ~20% of company ARR.
• Re-architected application routing company-wide for parallel data fetching and rendering, improving performance and laying the groundwork for richer AI experiences.

Product Engineering Lead

• Handpicked by the CEO as employee #19 to lead the Applications team, owning key roadmap features across the stack with 2 direct reports.
• Rebuilt CI/CD and testing workflows, cutting pipeline time by 32%, and rolled out an org-wide unit, integration and end-to-end strategy covering every critical business flow.
• Championed the product analytics infrastructure that gave leadership north-star metrics and KPIs, aligning engineering with business outcomes.

Engineering Manager, Apps & Growth

• Joined as employee #18 and hired and led 9 engineers across two full-stack product teams, one on the core app and one on growth.
• Partnered with recruiting to scale engineering from 8 to 40+ in 18 months.
• Cut on-call alert noise by 60% while holding a 99% SLA on customer-reported bugs.

Senior Engineering ManagerMay 2020 – Jan 2021

• Helped grow WorkSpan from 9 to 115+ employees, including 45 engineers, while leading a team of 9 remote full-stack engineers across US time zones.
• Positioned engineering as a business partner to customer success, pre-sales and clients, turning customer pain points into adoption and upsell features.
• Owned the defect and outage processes that met contractual SLAs for Fortune 500 customers.

Engineering ManagerNov 2018 – May 2020

• Partnered with the CEO to stand up a team dedicated to customer-requested features and defects, reducing churn and deepening adoption.
• Led 5 full-stack engineers delivering key features for enterprise customers.

Member of Technical StaffNov 2015 – Oct 2018

• Architected foundational components, including the in-app navigation system and Google single sign-on.
• Built the analytics infrastructure behind the company’s first data-informed product development loop.

Technical Sales Representative

• Selected to help launch a new sales office focused on maturing startups and high-potential companies.
• Built a qualification methodology that surfaced $7M+ in new revenue across 10 key accounts and was adopted by other regions.
• Managed $4M in annual revenue across 40 customers, growing 3× faster than the market for four straight quarters at 150% of quota.